The Most Important Part of US Cargo Control Isn’t a Product

How trade show season helps us help you better

How trade show season helps us help you better

Although the weather in many places doesn’t tell us so, trade show season is upon us. If you haven’t already, many of you will soon find yourself at an industry trade show, safety meeting, or annual meeting in the coming months. And because USCC serves the trucking & transportation, rigging & lifting, and moving industries, many members of our team have been on the road, in booths, and at industry events across the country.

Professional truck drivers enjoy the Iowa 80 Jamboree at The World’s Largest Truck Stop.

No matter what industry you’re a part of, trade shows are a way to discover businesses and resources in your industry and learn about the products or services they offer. It’s a chance to compare similar resources apples-to-apples and decide which provides the best value for your individual needs. And while part of this is likely product selection, price, freight time, and other logistical calculations don’t make the mistake of overlooking the most important and valuable aspect of trade shows and of good business—the people.

It’s About the People

In an age where just about every business has a website address, list of social media accounts, and handful of other digital tools to communicate and serve their customers with, it’s easy to get sucked into the screen and miss the big picture.

Don’t get me wrong, websites that make online ordering easy are a great thing. In general, technology gives us all a way to get information quickly, weight our options, and get jobs done more efficiently. Just don’t allow it to make you lose sight of the reason for the work that you do.

Volunteers use wire rope clips from USCC to construct a 100+ foot suspended footbridge over the Hockanum River in Vernon, Connecticut.

At the end of the day, the most important part of our business, and your business, is people. It’s about making people’s lives safer, easier, and more productive. We give people the tools to start their own business, continually grow one that’s been around for decades, or simply get a job done right.

Whether it’s hauling the White House Christmas tree across the country so thousands can enjoy its beauty or delivering fuel to a gas pump so people can drive to work. Constructing a high-rise apartment building so hundreds of people have a home, or building a suspended footbridge so a few people can escape to nature. Moving a family of six across the country for new opportunity, or moving your neighbor’s couch down some stairs to enjoy just for the big game. Your job, no matter what it entails on the surface, is about helping people.

Our job is about making it safe and easy for you to help. Because, when we do that, everyone benefits.

What’s important to you?

Trade shows allow us to catch up face-to-face with the people we regularly talk to over the phone or through email. They allow us to meet customers old and new, shake their hand, look them in their eyes, and listen to their individual wants and needs. Some have questions on shipping rates, some love our custom products, and others want us to explain differences between similar products. No computer could understand those individual needs as clearly as a human conversation can.

White Glove Movers rolling a heavy tool chest into their moving truck.

It’s easy to overlook real human connection in this digital age, but its importance will never change no matter what industry you’re in.

It’s why our founder, Tim, started and sticks by his promise of getting you “What you want, when you need it.” We understand the importance of building relationships with the people who keep these important industries moving forward. Every business and every person is unique. Without taking the time to truly understand your unique situation, we would be selling ourselves short.

It’s more than just doing business, it’s helping people be more and achieve more. It’s working with you individually to ensure your needs are met and your business can be successful. If we do that, you’re able to pass the same level of dedication on to your customers and the people you help every day by doing your job well.

USCC made in america
Production Manager, Jamie Farmer, gives direction to fellow USCC employees.

Tradeshows in March

Throughout March, our USCC team will be busy meeting people like you to better understand what they want and when they need it. We hope to see you and learn from you at one of these upcoming events.

Machinery Haulers Association Annual Meeting
March 8th – 9th | Las Vegas, NV

Minnesota Trucking Association Safety Meeting
March 19 | St. Paul, MN

American Moving & Storage Association Conference
March 24th – 26th | Houston, TX

9 Things You Need to Know About the New USCC Website

If you’ve been to the US Cargo Control website lately, you’ve probably noticed it looks a little different. Read on to learn what changed, and how it will help you save time on your next purchase.

Previous USCC Website

US cargo control new website

New USCC Website

buy cargo control products from the best

Why did we change it?

Simply put, there are two main reasons why we updated the USCC website.

  1. Other cargo control websites are not easy to use.
  2. We want it to be easy for our customers to get what they want, when they need it.

What’s Different?

We’ve streamlined the way products are found on our website so you can search less and find more.

1. Menus by Industry

We separated our products into 3 main industries and put them right at the top of each page for quick and easy access to your industry.

uscc website navigation

2. Filter Options

No more searching through pages of similar products. Once you know the type of product you want, you can quickly and easily choose the color, length, width, and strength that you need using the “Filter Results” box on the left-hand side.

new uscc website filters

3. Product Variations

Additionally, when you find yourself on a product page you can toggle between different product attributes such as color and length, without having to leave the page.

us cargo control flatbed tarps

4. Dynamic Left-Side Navigation

The product category links are still on the left side of the page. But, to keep related products just a click away, they now change depending on which page you’re currently on.

us cargo control ratchet straps

5. More Product Information

We added additional product info on both the product category and product pages so you can be more informed before you buy.

cargo control

Also, look for “Best Seller” badges next to products to see what other customers are buying.

us cargo control location

6. Clear Shipping Details

The new USCC website clearly shows when a product in your cart will ship, and confirms this at checkout. Look for the bright green clock to see this information.

More speed, security, and mobile friendliness

Other than the obvious difference in how our website looks, there’s a lot of great stuff going on under the hood.

8. Faster Website Speed
9. Mobile Friendly
10. Enhanced Security

What do you think?

Give the new USCC website a test drive and let us know what you like and what you think needs improvement. We put our customers first and always value your input.

Top 10 Cargo Control Products to be Thankful For

As the scent of fresh-carved turkey and pumpkin pie inches closer and closer to our noses, it’s important to resist the temptation of retreating to the comfort of your recliner for a nap or the warmth of your bed to, well, get away from the in-laws. There will be plenty of time for naps and in-law annoyances come Thanksgiving Day. Until then, you’ve got work to do.

And just in time for the holiday season, US Cargo Control has compiled a list of the top 10 cargo control products to be thankful for. One way or another, they’re all bound to come in handy this time of year.

 

best waterproof tarp material

1. Tarps

Cover your firewood, boat, or motorcycle for the winter or bring a tarp on your next hunting trip to wrap and drag back game easily. Even if you’re not a professional truck driver using tarps to cover your cargo, a good quality tarp has nearly endless possibilities.

 

 

2. Motorcycle Tie Down Straps

Your dirtbikes and motorcycles can all be transported to and from winter storage without a scratch thanks to these specialty motorcycle ratchet straps. Add a plush protective tie down cover for even more protection.

 

 

 

how effective are snow chains

3. Tire Chains

Slip a set of snow chains on your vehicle to drastically increase grip and safety. With these high-quality and easy to use tire chains, no winter weather will keep you from moving forward.

 

 

 

 

4. Recovery Strapswhere to get recovery straps

This cargo control product is an invaluable tool to have in your truck or SUV during the winter months. You can save someone’s day by pulling them out of the ditch with a heavy-duty tow strap.

 

 

 

5. Safety Trianglesemergency warning triangles

If you find yourself in a ditch or pulled over to the side of the road during these cold and dark winter nights, you’ll need to always make yourself visible to others. Keep a set of these fluorescent orange warning triangles with you to stay safe.

 

 

 

6. Blackline Ratchet Straps

It doesn’t matter how big of a Christmas tree you get when you have these heavy-duty Blackline straps. With the strongest break strength in the industry, these could be used to bring the that massive Christmas tree into Time Square.

 

 

 

 

 

7. Good-N-Tight Ratchet Strap Handle

Putting less strain on your back when tightening ratchet straps is something you’ll be thankful for, for years to come. The inventive Good-N-Tight Handle even makes the job easier by giving you three times the leverage.

 

 

 

8. Corner Protectors

These simple devices ensure that cargo (including your Christmas presents) gets delivered damage free. Plastic corner protectors also help extend the life of your ratchet straps by reducing rubbing.

 

 

 

 

9. Camo Moving Blanket

Friday night football games, early morning hunting trips, or to protect your vehicle’s seats from the dog’s hair and slobber – camo colored moving blankets can be used for much more than just moving.

 

 

 

10. USCC Branded Stainless Steel Mug

Unless your one of those people that likes a cold cup of coffee, a USCC branded tumbler is a no-brainer for cold winter months. This 30-ounce insulated mug, will keep your drink warm for up to six hours.

 

 

 

There you have it, 10 cargo control products that provide plenty to be thankful for this Thanksgiving and beyond. Do the preparation work now and come Thanksgiving, you’ll have earned that nap, and maybe even an extra piece of pie.

 

US Cargo Control Recognized as “Coolest Place to Work”

At US Cargo Control, we typically prefer to stay laser-focused on ensuring our customers stay successful by ensuring we get you what you want, when you need it. But we are pretty proud of the recognition we’ve recently received.

Cody Smith of US Cargo Control

“Our values are unique because they don’t just focus on work, they highlight how important it is to value our family lives as much as our work contributions.”

– Cody Smith, Warehouse Manager

 

Clickstop, the power behind US Cargo Control, was just named 2018’s No. 1 “Coolest Place to Work” in the Eastern Iowa Corridor. Because US Cargo Control is comprised of the same employees as Clickstop, this award belongs to US Cargo Control just as much as it belongs to Clickstop.

It’s a testament to our leadership, our dedicated staff, and the Core Values which direct us in our daily work. And it’s the fuel that drives us to continue working with steadfast dedication to our customers.

 

US Cargo Control Coolest Places to Work
Because US Cargo Control is comprised of the same employees as Clickstop, this award belongs to US Cargo Control just as much as it belongs to Clickstop.

 

How is “Coolest Place to Work” Decided?

In 2013, the Corridor Business Journal (CBJ) unveiled a new way to recognize businesses for their culture.  Throughout the Corridor, companies of all sizes compete for the prize of “Coolest Place to Work.” The contest identifies and honors Eastern Iowa companies that have created the most engaging and rewarding work environments. Winners are selected based on Worker Satisfaction Surveys and recognized within small (1-20 employees), medium (21-99 employees) and large (100 or more employees) businesses.

 

USCC & Clickstop named Coolest Place to Work in iowa

 

 

 

 

 

 

 

The consistency with which Clickstop (and US Cargo Control) has fared is unmatched.  Clickstop has made the list each year, and for the second time, the honor of “Coolest Place to Work” is theirs.

 

What Makes US Cargo Control Cool?

US Cargo Control founder and CEO, Tim Guenther has made the message clear from the beginning, “We’re building a business that people care about.”  He isn’t lying.

Genuine dedication is apparent in each US Cargo Control employee.

“We know we all have the best interest of the company and its customers in mind,” said Phil Kramer, Finance Specialist at US Cargo Control. “We work as a team and put the “We” mentality over the “Me” mentality.”

This commitment to workplace excellence may be best explained by our Core Values. These six non-negotiable expectations are more than words on a conference room wall, they are embedded in everything we say and do at US Cargo Control.

 

US Cargo Control win coolest places to work

  • Think Big & Make It Happen
  • Promote A Winning Team Spirit
  • Make Time For Fun & Family
  • Expect Greatness In Yourself & Inspire It In Others
  • Communicate Openly With Confidence & Respect
  • Be Adventurous Embrace & Drive Change

 

“Our core values set individuals up for success,” one employee wrote in their survey. “They are the guiding principles.”

 

What Drives You?

So, now that you know what drives each of us here at US Cargo Control, we want to know about you. What are your wants, needs, and challenges? Our dedicated teams are here to listen and deliver. Let’s roll our sleeves up and get started on something cool together.

 

Everything You Need to Know About US Cargo Control

 

Check out our updated “About Us” video and read more about everything we have to offer below.

https://www.youtube.com/watch?v=55QIogFp7X0?rel=0

Video Transcript

At US Cargo Control, “what you want, when you need” is more than just a slogan or philosophy. It’s the foundation on which we were built. With humble beginnings in our founder’s garage, it was always our goal to make our customers feel understood and taken care of. Even now, more than 10 years later, with in-house manufacturing, thousands of cargo control products, and a 133,000 square-foot facility; our goal remains the same. To understand our customers better than anybody, and to get you what you want, when you need it.

In the trucking, rigging, and moving industries- product and service needs are time-sensitive. Getting you what you want, when you need it looks a little different for every customer.  Our dedicated teams allow us to be highly responsive in finding the right solutions for all of our customers.

Whether visiting us at uscargocontrol.com or speaking to your dedicated service representative over the phone – we always strive to get you what you want, when you need it.

 

What’s important to you?

Here are more details on how we can help deliver the cargo control products you want when you need them.

 

US Cargo Control team

Dedicated Teams of Cargo Control Experts

Throughout the years, we have carefully assembled a dedicated staff that thrives on being product and industry experts. Every last one of them seeks to make your job safer and easier, and your equipment allocation more efficient. We are always happy to take your calls and promptly answer any questions about product, price, shipping, or custom order needs. Let us know what’s important to you, and we’ll do everything we can to make it happen.

 

US Cargo control tie down strapQuality Products with Custom Capabilities

We offer thousands of cargo control products, both foreign and domestic. From quality moving supplies to lifting and rigging gear, and of course a huge selection of heavy-duty trucking and transportation equipment– more variety means more choice for you. In addition, we manufacture custom tie-downs, cargo nets, tarps and more in our 23,000 square-foot manufacturing facility. Don’t see what you’re looking for on our website? Just ask and we’ll do everything we can to get you what you want.

 

 

custom pricing for cargo controlCustom-Pricing Programs

We understand your business and its goals are unique and believe our pricing should reflect this reality. Bulk orders, special shipping requests, and payment plans. Partner with us and together we can create pricing programs that work for your individual needs.

 

 

 

US Cargo Control warehouseSwift Delivery

Our central Midwest location means delivery time is just 1-3 days to most of the United States. With thousands of items in-stock and to ready to ship, orders placed before 4:00pm Central time ship out the same day. Plus, you get free shipping on orders of $199 or more.

 

Your Single-Source Cargo Control Supplier

At the end of the day, actions speak louder than words. So what are you waiting for? Put us to the test and challenge us to deliver on all your cargo control needs.

Shop our website anytime, or call us at 866-444-9990.

7:00am – 6:00pm Monday through Thursday (Central time)

7:00am – 5:00pm Friday (Central time)

 

 

Memorial Day 2018: Military Discount, Patriotic ways to Celebrate

US Cargo Control team

US Cargo Control appreciates and remembers the grit and bravery of all U.S. military members who gave the ultimate sacrifice in defense of our freedom.

That’s why US Cargo Control offers a site-wide 10% military discount to all current, former, retired, and disabled members and dependents of the United States Army, Navy, Air Force, Marines, Coast Guard, and National Guard and Reserve. More on this later.

First and foremost, remember that this is a day of remembrance and recognition. There are many different things you can do on this holiday, but some are more patriotic and impactful than others.

Patriotic Ways to Celebrate Memorial Day  

It’s fine to have your barbecue and to enjoy some sunshine and watersports. But, also find some time to infuse remembrance and solidarity for these heroic men and women.

  1. Visit a war memorial or veteran’s cemetery in your town.
  2. Attend a local parade or event. Or, watch the National Memorial Day Parade online.
  3. Invite military families and veterans over to your barbecue.
  4. Fly an American flag. Keep it at half-mast until noon, then raise it to full mast for the remainder of Memorial Day.
  5. Be a part of the National Moment of Remembrance. The president will issue a prayer for peace followed by a silent moment of remembrance at 3 p.m. local time. 

Continuing Military Discount at US Cargo Control 

Remember, the USCC 10% military discount covers everything (excluding shipping) found on the USCC website, from ratchet straps and motorcycle tie downs to moving blanketschain, and more.

US Cargo Control has already discounted over 600 orders for military members and dependents! It’s just a small way to give back to the brave men and women of the United States military.

https://www.youtube.com/watch?v=ps2_neImwAM?rel=0

To all current, former, retired, and disabled heroes of the U.S. military, thank you for your service.

Operation Safe Driver Week is Oct. 15-21

October 15-21, 2017 has been designated by Commercial Vehicle Safety Alliance (CVSA) as Operation Safe Driver Week.

During this event, law enforcement agencies across North America engage in heightened traffic safety enforcement and education aimed at combating unsafe driving behaviors. Both commercial motor vehicle and passenger vehicle drivers will be included.

CVSA holds this annual campaign to combat unsafe driver behaviors that continue to be the leading cause of roadway crashes. The U.S. DOT’s Federal Motor Carrier Safety Administration (FMCSA) “Large Truck Crash Causation Study” cites driver behavior as the critical reason for more than 88% of large truck crashes and 93% of private passenger-vehicle crashes.

According to CVSA, activities will be held across the United States, Mexico and Canada, with the goal of increasing commercial vehicle, as well as non-commercial vehicle, traffic enforcement, safety belt enforcement, driver regulatory compliance, and driver roadside inspections.

Education is also an important component in this weeklong event. Law enforcement and transportation safety officials will offer awareness safety programs to the motor carrier population and the motoring public.

Last Year’s Results

During Operation Safe Driver Week 2016, commercial motor vehicle safety enforcement officers issued citations or warnings to 20,648 commercial vehicle and private passenger vehicle drivers for unsafe driving behaviors.

Last year’s 5 most-cited unsafe behaviors by commercial motor vehicle drivers (as a percentage of total CMV warnings and citations) were:

  • State and local moving violations (56.7%)
  • Speeding (19.6%)
  • Failure to obey traffic control device (7.6%)
  • Failing to use seatbelt while operating CMV (7.1%)
  • Using a handheld phone (2.4%)

History of Operation Safe Driver Week

The Operation Safe Driver Program launched in 2007 by CVSA, in partnership with FMCSA and with support from industry and transportation safety organizations. The goal was to combat the number of deaths and injuries resulting from crashes involving large trucks, buses and private passenger vehicles by improving the behavior of all drivers operating in an unsafe manner – either in or around commercial motor vehicles – and initiating educational and enforcement strategies to address individuals exhibiting high-risk driving behaviors.

 

 

US Cargo Control Sales Team

If you’ve called us lately to place an order by phone, you’ve talked to one of our product specialists. This group is what sets US Cargo Control apart from other internet retailers- we’re ready to take your call if you have a question or concern about a product, price, shipping, or need to place a custom order.

Left to right, front row: Jessica, Brennan, Tim, Carla, Leilani, Ben R., Ed, Brad, Lacy. Back row: Bill, Eric, David, Adam, Jon, Alex, Ben D.

 

US Cargo Control Team Profile: Sewing and Assembly

With Tim’s recent post about the new sewing and assembly operations at US Cargo Control, we thought it would be great to highlight the team behind this incredible new development.

Scott Keeling (center) manages this group and it’s one of the fastest-growing teams here at US Cargo Control. Plans now include doubling the size of this team within the next six months, as our production continues to pick up.

Warehouse - Scott's Team

From left to right: Tanner Christensen,  Tony Conrad, Scott Keeling, Daniel Garloff, Matt Bolden

 If you’re in the NE Iowa area and interested in learning more about our career opportunities, check out the website of our parent company, Clickstop, and the manufacturing job posting.

You can read more about Clickstop’s expansion and plans to add jobs here:

Clickstop Growth Trend Continues with Plans to Add 25 New Employees in the Second Quarter

 

US Cargo Control Begins Product Sewing and Assembly Operations

Tim Guenther, CEO
Tim Guenther, CEO

2013 is shaping up to be an exciting year at US Cargo Control, as we expand our business to include the sewing and assembly of tie-down related products here on site in Iowa.

A little background: we launched the USCargoControl.com website in 2005, selling a line of ratchet straps for the cargo control industry. Over the next eight years, we expanded  the website, adding more categories and products, but tie down straps have always remained a top seller for us.

Last year we saw an opportunity to build assemblies like ratchet straps and cam straps for the US Cargo Control brand rather than outsourcing those products from China. A new warehouse addition was completed in December, and we purchased sewing machines and additional equipment. The new department has been operating since February and we’re already preparing to take on additional volume.

The expansion has been slow so we can ensure our product and safety standards have been met each step of the way, but the process has been a rewarding one. Adding these capabilities allows us to better control quality in house, offer a wider selection to you, our customers, and get those products available to you more quickly. We’ve really enjoyed the challenge of creating this new department and processes, and we’re very happy to be able to bring jobs back to the USA.

As of today, we currently have seven employees on the manufacturing team and have plans to hire another eight part-time employees so we can continue to expand the department. It has been extremely rewarding to see this team grow and tackle challenges. The new capabilities are just a part of what is propelling growth for US Cargo Control; we’re excited to see what the future holds.

-Tim

 

US Cargo Control Sales Team Profile: Lisa

Lisa has been with US Cargo Control for nearly four years and is an integral part of our Sales and Service team. If you’ve called USCC lately, you may have spoken with her.

Lisa M., US Cargo Control Sales and Customer Service Team Lead

Current position title and duties? 
Service Team Lead – the service team is a section of Sales and Customer Service that focuses on making sure our customers have a positive experience ordering with US Cargo Control – including ensuring that orders ship promptly, helping customers with questions, and processing returns. We also work to implement improvements that help our whole team work more efficiently.

What was your position when you started, and what other positions have you held here?
I have been in Sales and Customer Service since I started, but the position has changed quite a bit. Our company has expanded, our systems have changed, and we’ve added many new products and our processes have become so much more efficient that it is hardly the same job as when I started.

Prior experience to US Cargo Control?
I was a Sales Assistant for a promotional products distributor helping customers find the right products for their needs, and before that I worked with my dad, who owns a small print business. By his example I learned a lot about the importance of going the extra mile for customers and earning their business.

What do you enjoy most about your job?
No two days are the same. We’re constantly working to improve our processes, add new products, and I hear new questions from customers that I hadn’t considered before. The variety keeps it interesting and challenging.

Are there one or two most common questions you hear from US Cargo Control callers?
We have a huge variety of products, so we get a variety of questions, but most often I have customers ask for advice on which moving blankets to order. We have 10 styles to choose from, and the customers’ needs vary from those who are using the blankets for a one time household move, to professional movers, to someone who is using the blankets for pets or other household uses.

City, state or country you loved to visit, or would like to someday?
The list of places I would like to visit is too long to list here… If I had to pick one place that I would love to revisit, that would be Germany. I studied German language in school and traveled to Germany while I was in high school. In college I was able to study abroad for six months and had a great experience. I have not been able to get back there since then, but I plan to someday.

What did you want to be when you grew up?
I wanted to be an architect.

Favorite sports team or sport to watch?
Favorite team would be the Iowa Hawkeyes (I am an alum) and favorite college sport is football. Otherwise my favorite sport to watch is motocross or supercross.

What three words would your friends use to describe you?
Most people would probably describe me as quiet and easy-going. Those that know me well know that I am very forgetful and am constantly making lists and jotting down reminders to myself.

You have a 10 minute speech to give at a high school graduation. What would it be about?
Live with integrity and respect others. You will feel good about yourself and others will feel good about you as well, and you will be happier in life.

 

What’s Happening at US Cargo Control

While the big news around US Cargo Control lately has been the completion of our new warehouse addition, a few other exciting things have been taking place over the last few months that we’d like to mention.

Web Sling & Tie Down Association

In October, US Cargo Control became members of the Web Sling & Tie Down Association (WSTDA). The association is a non-profit organization that voluntarily publishes recommended standards, education and training materials, and warnings for businesses in the web sling and tie down industry.

images

Tim Guenther, CEO, and Tim Sanders, VP Warehouse Operations, attended the association’s fall meeting, which included presentations and committee meetings on the standards development process for operating manuals, labels, and other warning products.

Guenther says the development of USCC’s newest line of straps, BlackLine, was eye-opening in terms of technical specifications, testing, etc., that go into to ensuring the safety and integrity of tie down products.

“The WSTDA is the gold standard when it comes to equipment testing, manufacturing procedures, and proper end use of web sling and tie down products,” said Guenther. “We’re pleased to be a part of such a great organization that has the best interests of both customers and suppliers in mind.”

The WSTDA includes 116 member organizations, including manufacturers and suppliers of synthetic web slings and tie downs, polyester round slings, synthetic webbing, fibers, thread and related companies throughout the United States and Canada.

US Cargo Control Trailer Set

Our marketing team has also been busy in recent months creating videos about USCC products, with plans in the works to create many more. In order to best show how to install and use the products, we created a mock trailer set-up. Check it out: