As the Team Lead in our Manufacturing department, Dean and his team have been instrumental in our incredible growth over the last year. As Dean says, “It’s just going to be greater than it already is”… we couldn’t agree more!
Ed is part of our growing sales team and is also our resident Spanish-speaking US Cargo Control team member. Ed was born in Cuba and grew up in Miami speaking both languages fluently. Being able to translate technical information ensures all of our customers receive superior customer service when they call!
Having a team of Sales and Service Experts available by phone is one of the things that sets US Cargo Control apart. Kara’s a member of that team, taking calls from a variety of customers each day, and always working to find the best solution for their needs.
As a Sales Specialist, Lisa not only helps customers with new orders, she also follows up with those that may have experienced a problem with a product, shipping, etc. Her 5+ years with US Cargo Control means she’s seen the company grow and change exponentially, but she’s the first to say our dedication to customer service has remained.
Our team of Sales Specialists make it a goal to go above and beyond everyday for our customers, and Brennan is no exception. He’s also our resident baseball guru and always up for a little friendly competition whether it’s for a sales goal or in the annual office Bag Toss or Ping Pong tournament.
Nick is a member of our warehouse team who helps to keep things moving quickly and smoothly. They work very hard to make sure orders that come in before 4 pm are shipped out to the customer the same day. This group also knows how to add a little fun to their days… check out the mini basketball hoop!
If you’ve called to ask about a product or to place an order, you may have talked with Britni. Like everyone on the sales team, enjoys going the extra mile to find just the right product for a customer, even if that means searching for items we don’t normally carry online. Here, she mentions a few of those experiences, and our “willingness to get them what they need.”
Cory has worked in many areas of our shipping and receiving department in his 3+ years with US Cargo Control. Like everyone on the warehouse team, he’s one of the first to pitch in and help out whenever there’s a job to be done, because as he says here, “We’re willing to go above and beyond and go the extra mile for the customer.”
As our Freight and Customs Compliance Specialist, Joe is our go-to guy for all things freight-related. And because we sell and ship everything from 1″ D-rings to 12′ lengths of L-track tie down rails, it’s a job that’s different every day. Our new US Cargo Control Canadian shipping program wouldn’t have been possible without Joe’s expertise!
Our warehouse is a busy place and we have our Receiving Manager, Allen, to thank for helping to keep everything moving smoothly every day. He’s also worked in other areas of shipping and receiving, and is one of the first to pitch in whenever other teams need some extra help. We like to think of the company as having a family atmosphere, and that’s really true for Allen- watch and find out why!
As part of our sales team, Jon helps customers calling in with product questions or would like to place an order over the phone. He’s quickly become one of our experts in our category of lifting slings, and enjoys helping customers who may not know what type of sling would work best for their particular application.
David is part of our sales team, so you may have talked with him if you’ve ever called about a product or placed an order over the phone. He’s really become one of our rigging supplies experts, a category he enjoys because he likes the challenge of finding the right product for the customers’ needs. David was also recently recognized by ESPN- watch and find out why!