USCC Enhances Structure to Elevate Customer Dedication

US Cargo Control has always been dedicated to providing business’ and individuals with quality products and prompt, professional service. Whether online or over the phone, our continual goal is to get you “what you want, when you need it.”  

Expertise  

Throughout the years, we have assembled a dedicated staff that thrives on being product and industry experts. Every last one of them seeks to make your job safer and easier, and your equipment allocation more efficient. We are always happy to take your calls and promptly answer any questions about product, price, shipping, or custom order needs.  

With these experts in place, we are now strategically structuring our sales and service team to better serve you.  

What isn’t changing is our steadfast dedication to providing cargo control solutions for the industries we serve. Our three largest currently being: trucking and transportation, lifting and rigging, and moving.

Your Trusted Partner  

We aim to be your trusted partner and consultant, not just an equipment vendor. This will be accomplished by organizing our sales and service team in a way that gets each customer their own dedicated team. Our dedicated consultants and teams will be strategically focused on your industry, your company, and your individual needs.   

For companies and individuals already familiar with us, expect the same great industry knowledge, customer service, and transparent communication you have come to expect from us, but with a more strategic focus on your specific needs and your company goals; both now and in the future.   

Considering giving USCC an opportunity? The time has never been better to experience the advantages of working with a company that genuinely cares about every aspect of your business and your needs.   

What You Should Expect  

Within each team, these dedicated professionals will consult and solve whatever needs you may have. When you call in, one of our Inside Sales Specialists will answer and be able to explain our products in detail, answer any questions, and find the best solutions that meet your goals. Our Service & Solutions Specialists can update you on pending orders, as well as help you manage web orders and freight-related items. Finally, our Business Development Consultants will listen to your long-term needs to help you develop a cost-effective purchasing strategy. Your growth and success are our top priority. 

“All three roles will become an extension of your team by being a dedicated, trusted, and accessible resource for all your equipment needs,” said Zach Schmit, Chief Sales Officer at USCC. 

In addition, we are streamlining the phone order process by cutting our inbound phone numbers down to a small handful. This will save you time and hassle by directing your call to the right industry specialist, right away.   

Put us to the Test  

At the end of the day, actions always speak louder than words. There is only one way to truly understand everything we have to offer you. Challenge us to deliver on all your cargo control needs. Don’t see what you’re looking for on our website? No problem. Just ask us and see what we can do for you. Let us show you the benefit of having dedicated consultants on your side. Check out our website, call us at 855-785-0412, or stop by our showroom. We are located in Urbana, Iowa – right off Interstate 380, at 202 Blue Creek Drive. We look forward to helping you, and your business, grow and succeed.

Ratchet Straps

Snatch Blocks

Moving Kits

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2 Responses to USCC Enhances Structure to Elevate Customer Dedication

  1. Eugene Heintzelman February 10, 2018 at 1:57 PM #

    when i bought my straps i thought they where made in the U.S.A. & the lable said made in china. whats up with that.

    • Colton Radford February 12, 2018 at 12:25 PM #

      Hi Eugene- We sell both made in the USA and Chinese made straps, depending on what product you order. All of our custom straps are assembled in America. Please don’t hesitate to call if you have any product questions in the future.

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